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The Impact of GenAI on Modern IT Workflows

Uploaded On: 30 Nov 2025 Author: CA Shailesh Kulkarni Like (2) Comment (0)

Generative AI (GenAI) has rapidly moved from a futuristic concept to an indispensable co-pilot in modern IT workflows by 2025. With tools like ChatGPT, GitHub Copilot, and Microsoft Copilot integrated into the daily work of millions, GenAI is reshaping how work gets done across industries, boosting productivity, improving job quality, and driving innovation.

Transforming Productivity and Task Management
Recent studies show strong productivity gains from AI adoption across sectors. The Federal Reserve Bank of St. Louis (2025) reports workers save around 2.2 hours in a 40-hour week, a 5.4% boost from automating routine tasks. GitHub Copilot data shows developers complete coding tasks 55% faster, while customer support teams resolve tickets 15% quicker.

According to a McKinsey 2025 report, AI can fully automate 24% and significantly enhance 42% of workplace tasks, allowing employees to focus on higher-value work. Knowledge workers also report up to 40% improvement in output quality using GenAI tools. Overall, AI is driving efficiency, improving accuracy, and increasing team productivity by over 50% in creative and content-driven roles.

Evolving Roles and Workforce Dynamics
Instead of wholesale job replacement, GenAI is reshaping roles: freeing professionals from mundane tasks and emphasising strategic, critical thinking, and creativity. New jobs like AI Trainers, Prompt Engineers, and AI Ethics Specialists have emerged to ensure responsible AI deployment and optimise human-AI collaboration.​

Additionally, GenAI democratises advanced skills, enabling junior staff and smaller firms to punch above their weight by leveraging AI for coding, design, content creation, and data analysis, thus accelerating learning curves and enhancing workforce inclusivity.

Challenges in Adoption and Integration
Despite enthusiasm, deep integration of AI agents remains limited; only about 13% of workers have AI deeply embedded in daily workflows. Concerns about job security persist, especially among leadership roles, underscoring the need for transparent communication, targeted upskilling, and change management to maximise AI’s positive impact.​

Broader Economic Impact
GenAI's contribution to labour productivity growth is projected to reach around 1.5% globally by 2035, with developed markets like the US seeing lifts of up to 15% in labour productivity. These efficiency gains could translate to substantial GDP growth and economic competitiveness as AI becomes integral to future workplaces.

According to NASSCOM reports and surveys, Indian IT firms see AI, especially GenAI, as a strategic driver, with 80%+ enterprises adopting AI-led digital transformation initiatives and escalating AI investments in 2024–25.​ The number of Indian GenAI startups surged over 3.7x from 240 to 890+ by 2025, with SaaS and vertical AI leading growth segments, reflecting a vibrant AI startup ecosystem enabling enterprise adoption. 

Indian enterprises are ramping up AI spend significantly. BFSI, Retail, and Healthcare sectors lead investments in AI, cloud, and analytics technologies, driving the domestic AI market toward an estimated USD 7.8 billion in 2025.

The IndiaAI Mission was approved by the Union Cabinet in March 2024 with a budget outlay of approximately ₹10,372 crore over five years, aiming to make India a global leader in AI innovation, adoption, and ecosystem development. The mission supports a holistic AI ecosystem, stressing inclusion, capacity-building, innovation, ethical guidelines, and broad societal impact, making it directly relevant to India's transformative AI ambitions.

Generative AI is no longer just a productivity tool- it represents a fundamental shift in how IT workflows and knowledge work are conducted. By automating routine tasks, augmenting decision-making, and fostering new job roles, GenAI is unlocking new levels of efficiency, creativity, and innovation in modern enterprises. For organisations willing to embrace and invest in this transformation, the future promises smarter, faster, and more strategic work environments.

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